Bugfreak Academy (also known as Bugfreak Mastery) — Terms and Conditions

Last Updated: December 30, 2025

Welcome to Bugfreak Academy. These Terms and Conditions (“Terms”) govern your participation in our mentorship programs, online courses, and use of our website. By enrolling or using our services, you agree to comply with these Terms. Please read them carefully.

1. Who We Are

Bugfreak Academy (“we,” “our,” or “us”) provides mentorship and cybersecurity training designed to help individuals grow through personalized guidance. Our programs focus on one-on-one mentorship to support learning, skill development, and practical experience.

For details on how we collect, use, and protect your personal data, please refer to our [Privacy Policy].

2. Course Enrollment

a. You must provide accurate, current, and complete information during registration. Providing false or misleading information may result in suspension or termination of enrollment.

b. Bugfreak Academy reserves the right to accept or reject any enrollment application at its sole discretion.

3. Course Content

a. All course materials are provided for educational purposes only and must not be used for illegal, unethical, or malicious activities.

b. You may not reproduce, distribute, or share any course content without prior written permission from Bugfreak Academy.

4. Code of Conduct

a. All enrollees must maintain professional and respectful conduct toward instructors/mentors, staff, and fellow participants.

b. Harassment, discrimination, or disrespectful behavior will not be tolerated. Violations may result in expulsion, termination of access, or legal action as permitted by law.

5. Mentorship & Communication

a. Mentees are expected to provide regular feedback to assigned mentors through the Academy’s official communication channels. This ensures continuous learning and progress.

b. Bugfreak Academy may monitor or document communications if misconduct, rule violations, or concerning behavior are reasonably suspected.

c. Interactions outside official channels are outside the scope of Bugfreak Academy’s responsibilities or liability.

d. Mentees are responsible for protecting their own privacy during mentorship communication. Sharing personal credentials or unrelated private information is discouraged.

6. Scheduled One-on-One Sessions

a. Live mentorship sessions are scheduled at mutually agreed times. Mentors provide guidance directly on the mentee’s system only during the session.

b. Scheduled one-on-one live sessions typically last up to 1 hour, conducted via audio call only. Video communication is intentionally excluded for both mentor and mentee to maintain focus, reduce distractions, and promote a more interactive and hands-on technical learning environment. Scheduled one-on-one live sessions duration may be adjusted when mutually agreed upon.

c. The duration of each mentorship program runs continuously from the official start date until the end of the agreed training period. The program timeline operates on a full-cycle basis, which means time continues to count toward the program regardless of personal availability, missed sessions, or breaks requested by the mentee.

d. Mentorship programs cannot be paused or placed on hold by the mentee for any reason once the program has started.

If a scheduled class does not take place due to an issue originating from our side, the session will be rescheduled and the corresponding day will be added to the mentee’s program duration.

Any such adjustments will be communicated through the customer service representative assigned to the mentee and mentor via the official mentorship platform.

Screen Sharing and Privacy

e. Mentees control screen-sharing access and may end it at any time. Mentors cannot access systems outside scheduled sessions.

f. Any guidance provided on a mentee’s system is performed strictly under the mentee’s direction and control.

g. Information shared during sessions is confidential and intended solely for educational purposes. Recording or sharing session content without consent is prohibited.

7. Intellectual Property

a. All intellectual property, including course materials, presentations, graphics, and trademarks, remains the sole property of Bugfreak Academy.

b. You may not copy, modify, use, or commercially exploit any materials without prior written consent.

8. Liability Disclaimer

a. Participation in Bugfreak Academy programs is at your own risk.

b. Bugfreak Academy is not responsible for any direct or indirect losses, damages, or injuries resulting from participation.

c. Students are solely responsible for how they apply knowledge gained. We are not liable for data loss, system misconfiguration, or security issues during sessions.

d. All mentorship content is for educational purposes and does not constitute professional advice.

9. What Enrollees Can Expect From Bugfreak Academy

Students enrolled in Bugfreak Academy benefit from a personalized and practical mentorship experience designed to support growth and real-world readiness. Our mentorship includes:

• 1-on-1 Mentorship: Direct, tailored guidance that aligns with your goals and learning pace.

• Career-Based Training, Not Course-Based: Learn what professionals actually do in real environments.

• Flexible Scheduling: Study on your own time without rigid class structures.

• Consistent Support (Mon–Fri): Ask questions anytime and receive feedback when it counts.

• Role Clarity: Identify the cybersecurity path that matches your strengths and ambitions.

• Industry-Level Insight: Understand how real experts think, make decisions, and execute tasks.

• Learn by Doing: Engage in hands-on tasks, real conversations, walkthroughs, and practical scenarios.

• Adaptive Curriculum: A roadmap that evolves with your growth rather than a fixed, one-size-fits-all course.

• Strong Accountability: Your mentor checks in, tracks progress, celebrates wins, and helps keep you on track.

• Prompt Engineering & Research Skills: Strengthen cybersecurity productivity using prompt engineering and effective research practices.

• Communication Skills: Learn how to communicate clearly, document processes, and collaborate like a professional.

• Mentorship Completion Certificate: Evidence of hands-on learning and consistent mentorship participation.

10. Results Depend on Student Effort

Progress and final outcomes depend on the student’s effort, consistency, mastery, and understanding. Bugfreak Academy does not guarantee employment, career advancement, or any specific results after the mentorship.

11. Course Changes and Cancellations

a. Bugfreak Academy may modify course content, instructors, schedules, or delivery methods as needed.

b. In the event of course cancellation, we will provide notice and reasonable alternatives or rescheduling options.

12. Refund Policy

Due to the customized nature of our services, payments are non-refundable once service delivery has commenced.

For the purpose of this policy, service delivery is deemed to have commenced when any of the following occurs:

• Access to mentorship sessions, learning materials, or private communication channels is granted

• A scheduled mentorship session or program start date has passed

• One-on-one advisory, assessment, or guided support has been initiated

Refund requests may be considered only prior to service commencement and must be submitted in writing to hello@bugfreakacademy.com within 7 days of payment.

Approved refunds, if any, will be processed through the original payment method.

13. Installment Payment Policy

a. Where available, students may choose a two-installment payment option. The second payment must be completed within one month of enrollment.

b. Failure to complete the second payment may result in temporary suspension of access until payment is received, while the mentorship duration continues to run.

c. Installment payments are non-refundable once program access is granted.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which Bugfreak Academy is formally established. Any dispute arising in connection with these Terms shall fall under the exclusive jurisdiction of the competent courts within that jurisdiction.

15. Updates to Terms

Bugfreak Academy may update or amend these Terms at any time. Continued participation constitutes acceptance of revised terms. Students are encouraged to review Terms periodically.

16. Acceptance of Terms

By enrolling in any Bugfreak Academy course, you confirm that you have read, understood, and agreed to these Terms and Conditions.